Sync Google Business Messages with Feno CX
Engage customers and drive results from Google Search, Maps, and your own channels. Google Business Messages makes it easier to converse with customers.
Automatically routes Google Business Messages conversations to the specific department of your choice.
Anyone who messages you will be added to your Feno CX using their Google Business Messages profile name.
Receive email, SMS, and push notifications when you receive new messages in Google Business Messages.
Communicate in Feno CX
Instantly receive and respond to messages sent to your Google Business Messages account in Feno CX. The integration supports attachments, photos, rich messages, and more.
- Send and receive messages
- Real-time two-way sync
- Attachments, rich messages, more
Connect the Dialogflow Chatbot with Google Business Messages
Connect the Dialogflow chatbot with Google Business Messages and automate your communication within Google Business Messages as well. Our integration is the most advanced on the market and provides unique and innovative features.
Compatible with the most Innovative Features
The following Dialogflow and Feno CX features work also with Google Business Messages. More features like disabling the chatbot outside of office hours are integrated as well.Dialogflow app
Two-way support for emojis, images or file attachments. Send multiple attachments at once.
Instantly translates user messages into your agent's preferred language. Or, translate into a user's language.
Detect the user's language on the fly by analyzing the user's messages sent to Google Business Messages.
Connect the Dialogflow chatbot to your Google Business Messages account and use one chatbot for all channels.
Send and reply to Google Business Messages messages, emails and chats within your Feno CX.
Support for Routing
Google Business Messages conversations and messages support agent routing and related features.