Additional Fee May Apply

Facebook Messenger and Instagram for Feno CX

Have your Facebook and Instagram communication in one place. Receive messages sent to your Facebook Pages and Instagram accounts and reply to them directly in Feno CX.

Facebook Messenger

Multiple Accounts

Connect multiple Facebook pages and Instagram accounts to Feno CX instantaneously.

Assign Departments

Automatically routes conversations and messages to specific departments for each Facebook page.

Users Synchronization

Anyone who messages you will be added to Feno CX, with their Facebook profile picture and name.

Messenger chat

Communicate in Feno CX

Instantly receive and respond to messages sent to your Facebook pages and Instagram accounts in Feno CX. The integration supports attachments, photos, videos, emojis, and more.

  • Send and receive messages
  • Real-time two-way sync
  • Multiple Facebook pages
  • Multiple Instagram accounts

Connect the Dialogflow Chatbot with Messenger

Connect the Dialogflow chatbot with your Facebook pages and Instagram accounts and automate your communication within Facebook and Instagram as well. Our integration is the most advanced on the market and provides unique and innovative features.

Compatible with the most Innovative Features

The following Dialogflow and Feno CX features work also with Messenger. More features like disabling the chatbot outside of office hours are integrated as well.

Try in Messenger

    Media Attachments

    Two-way support for GIFs, emojis, images, audio, video, or file attachments. Send multiple attachments at once.


    Receive email, SMS, and push notifications when you receive new Messenger and Instagram messages.

    Support for Routing

    WhatsApp conversations and messages support agent routing and related features.