Synchronize WeChat with Feno CX
Have your WeChat and website communication in one place. Receive messages sent to your WeChat Official Account and reply to them directly in Feno CX.
Automatically routes WeChat conversations to the specific department of your choice.
Anyone who messages you will be added to your Feno CX using their WeChat profile picture and name.
Receive email, SMS, and push notifications when you receive new messages in WeChat.
Communicate in Feno CX
Instantly receive and respond to messages sent to your WeChat Official Account in Feno CX. The integration supports attachments, documents, photos, videos, audios, and more.
- Send and receive messages
- Real-time two-way sync
- Attachments, media, more
Connect the Dialogflow Chatbot with WeChat
Connect the Dialogflow chatbot with your WeChat Official Account and automate your communication within WeChat as well. Our integration is the most advanced on the market and provides unique and innovative features.
Compatible with the most Innovative Features
The following Dialogflow and Feno CX features work also with WeChat. More features like disabling the chatbot outside of office hours are integrated as well.
Two-way support for emojis and images attachments. Send multiple attachments at once.
Instantly translates user messages into your agent's preferred language. Or, translate into a user's language.
Detect the user's language on the fly by analyzing the user's messages sent to WeChat.
Connect the Dialogflow chatbot to your WeChat Official Account and use one chatbot for all channels.
Send and reply to WeChat messages, emails and chats within your Feno CX.
Support for Routing
WeChat conversations and messages support agent routing and related features.